Lazada Online Shop: The Place to Be for Fast and Convenient Shopping

When someone asks me what the best online shopping site is, only one company instantly pops in my mind—Lazada. Since I became a fan of internet shopping, this is one site I visit every single time I go online. And the great news is, it never fell short of impressing me.

The Lazada internet shopping site has just celebrated its first anniversary of operations here in the country. But within that short span of time, it has already managed to gain various recognitions. In fact, it is known as the Philippines’ online shopping mall, and has recently been awarded as the Best Online Department Store in the Golden Globe Awards for Business Excellence.

This is not surprising at all since for me, this site serves as a one-stop shop for all my shopping needs. Plus, it guarantees user convenience in every level. From browsing through the wide variety of product selection up to payment and check out—this site guarantees a fast, easy and enjoyable way to shop.

How is that possible? Here are some of the ways.

Easy to navigate

One of my fears when it comes to online shopping is getting lost in the site and ending up with a booboo that may cost me precious money or credits. And since I am not technology savvy, it was quite a struggle for me to master the processes of online shopping. But with this site, it does not matter whether you are a pro or a newbie in the practice. I can personally attest to the fact that the interface as well as the overall layout and design of the site are very user-friendly; thereby saving time and effort on the part of shoppers.

 For instance, every important link I need is already placed conspicuously in the homepage. As can be seen in the screen grab on the left, some examples are the links for account management and checking order status. A quick link to the help and FAQ section can also be found here.

At the bottom part, there are links to the brands being sold in the site as well as the product categories. The same is true for the social media accounts of Lazada, its partners, and important sections that talk about the company and its services.

FAQ section

  

 On that note, another key feature that is of great help in making the Lazada online shopping site user-friendly is its comprehensive FAQ section. Here, all possible queries from the shoppers are tackled. From the technical issues such as malfunctioning browser, to concerns about the items for sale, delivery and other customer services—everything is given in depth explanation to properly guide customers while shopping.

This is actually very useful for me since it helps me complete my shopping tasks faster and easier. I can readily find what I am looking for and solve any problem I have been having in a jiffy. But for those who are too lazy to sift read through this section, customer service representatives are always available to help.