Most of the time, it is almost
inevitable that there are always some local Internet users who are very
particular in visiting a website of their interest for multiple of times. Each
website should give local online users a reason on why they should stay on
their website. As a website owner, it is their goal to ensure that their online
users enjoy their on their website. It's very rare nowadays that no new
websites is put to live once a day. It benefits a website if they allow their
visitors to experience great user interface. This can eventually help improve
sales. A lot of online malls can be seen offering great deals all over the
Internet but they don't have great user interface. It's not about giving the
lowest price most of the time in Ecommerce since there are some instances that
are online mall websites that don't excel in user interface. It also reflects the credibility of an online
store. Providing bad experience to an Ecommerce website may lead customers to
perceive them with a bad impression.
Local online customers who may
have been treated badly will label these online malls as scams and frauds. Ecommerce
is actually a rising industry in the Philippines nowadays. This only started to
happen since last year. The local Internet community didn't even consider shopping
online prior to last year. Instead of spending cash on brand new items or
products, the local Internet users usually look for second hand items or units
on local online classified websites. Customers are exposed with a high rate
tendency of getting scammed online with online shopping. The local online
shopping industry started to change when website like Lazada came in to the picture.
To give local online customers an upper hand, they offered an alternative
payment method called Cash on Delivery or simple called C.O.D. This allows them
to avoid getting scammed since they don't need to pay right away unlike
conventional online malls. It is actually easier for online customers to try
their service since the risks is more on their end.
Final transaction is still done
offline since customers who opt for this payment method are only required to
pay after their orders are handed over to them. This allows us not to be
limited in payment method since credit cards is not the only option to pay
online but also via cash. What makes me appreciate Lazada more is their website
user friendly navigation. No need to worry about not understanding their
website navigation even if you are a visitor for the first time. The navigation
is very easy to understand that almost anyone who sees it will instantly have
an idea on how to use it. Local online customers won't be lost on their website
since they can easily access the category menu whenever they want wherever they
may be on the website. Local online user's interest can easily found on their
well grouped category menu. It makes it very convenient to the local online
users since they know where to check the items they want immediately.
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