During the early days most particularly the late 90’s, did
it ever crossed our minds that our live will changed this way in this modern
online era? Things have truly changed in how we do most of our activities. Most
of the time, we are connected online than offline. The penetration of the
mobile market and the integration of Internet usage made everything easier and
faster. One good thing that made Internet usage more fun is the rise of social
media and online shopping. Ecommerce is now a thriving industry in the country.
But it can’t be helped that we ask ourselves: is online shopping the real deal
in our shopping needs as an alternative option? Online shopping would have been
rejected if it were offered a few years back. Online mall's credibility always
matters to customers if ever they will consider online shopping. It's a
challenge for customers to accept online shopping since it's no secret that
online frauds and scams can happen in online. Since the majority of the
population don't have their own credit cards, online shopping is even hard for
most people.
Local customers are usually skeptic in trying online
shopping for the very first time. A lot of time customers make sure that the
security line of an online store can be trusted Most of these details are
highly considered first before customers proceed to an online mall. The
perception in online shopping drastically changed when website like Lazada
arrived in the country last year. The Philippines’ Online Shopping Mall brought
a solution for the local online market upon their arrival in the country. They
introduced a unique payment method that will help solve both of the major
issues in Ecommerce. They simply called it Cash on Delivery or C.O.D., which is
called by many. It makes customers feel that they are secured when shopping on
their website. No need for risking too much from the customer's end and will
allow them to try their service easily since they won't need to submit their
credit card details. How will this help customers make their shopping easier?
Customers can check their online mall website's huge selections.
Customers are not exactly required to pay right away once
they know what to buy on their website. Customers can just leave their details
and not pay right away if they order from their website since all they need to
do is leave their shipment address and the name of the recipient. Customers can
receive their orders between two to five days after completing the delivery
details; some even encountered same day delivery. Once customers get their
order upon delivery, it is only the time they are subject to pay in cash in
real time. Free delivery is only available once order exceeds one thousand
pesos. Since customers keeps the money up until their orders arrive, they feel
more secured in online. Actually, it is rare to see that an online customer has
the advantage over online stores.
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