It is a long debate on whether
people should consider shopping else was besides shopping on traditional malls.
It actually can’t be helped that the local online users are still into shopping
on traditional malls probably because they feel more secured. Some may prefer
since they are unable to pay online the conventional way. But there are also
some who just like going out instead of just shopping right on their very
rooms. This can actually be a good debate for anyone depending on which they
side on. So how does online shopping weigh in over traditional shopping with
the local customers? Most of us would have avoided online shopping if this was
asked a few years ago. It is essential that online malls have good credibility
in order for customers to consider them.
Frauds and scams in online
usually happen that's why customers are avoiding shopping online. The
population in the Philippines for the local consumers only has a few credit
cardholders. Evidently, this makes the local customers very skeptic about
shopping online on online malls. Having a secured credit card online is very
important for an online store have. A lot of these are highly considered first
by online customers before proceeding to any online malls. Everything changed once Lazada's presence was
felt here in the local online market last year. A solution for the local online
market was brought by them upon their arrival in the country. Their solution
was to offer an alternative payment method that will solve the local Ecommerce woes
in the country. They named it Cash on Delivery or C.O.D. as many refers to it.
It makes customers feel that they are secured when shopping on their website.
Risk is lesser with this payment
method since customers don't need to expose their credit card details and can
proceed right away on testing their service. How will this help the shopping of
customers in online? The local online consumers can visit their website and
check their huge selections. It doesn't matter if customers can’t pay right away
once they are set on what they want to buy since they can actually pay later.
They only require customers who select Cash on Delivery to give a few details
like the shipment address and name of the recipient without need to pay
upfront.
Customers can relax once they
have given their delivery details and wait for it to arrive between two to five
days. Once customers get their order upon delivery, it is only the time they
are subject to pay in cash in real time. Once an order delivery is above one
thousand pesos, they will shoulder the delivery fee. Since customers keep the
money up until their orders arrive, they feel more secured in online. Online
stores usually have the advantage on these online deals, which makes this setup
very unconventional. In a way, this is a good approach in eliminating the
perception of the old Ecommerce. How it is done before and how it was elevated
in today’s modern digital era in the country.
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