We
are actually living in a world were almost all of our actions are somehow
connected on a digital aspect. From browsing the Internet, there's always a
factor on why local Internet users visit a specific website more than once a
day or at least multiple times in a week. Local online users should always have
a purpose in visiting a specific website. It's a priority for any website
owners that they allow their visitors to enjoy their stay on their website. As
of now, there are millions of website that gets published online everyday. It's
always helpful for websites who give online visitors experience great user
interface. This can eventually help improve sales. There are websites that
offer great deals but don't necessarily provide better user interface. It's not
about giving the lowest price most of the time in Ecommerce since there are
some instances that are online mall websites that don't excel in user
interface. As an online store, this will reflect them as well from a consumer
standpoint. If websites have crappy website navigation, then chances are customers
will view them as a crappy online store.
Local
online customers may think of these online websites as scams or frauds. The
industry of Ecommerce in the Philippines is actually rising. This only started
to happen since last year. Local Internet users didn't even consider online
shopping a year before that. Rather than go for brand new, local online
consumers usually check local classified ads to check if they can get the same
item with second hand condition for a lower price. However, shopping online was
highly considered for scam risk in the country. After Lazada arrived last year,
it changed the scenery in online shopping in the Philippines. For them to
convince local online visitors to try them out, they offered Cash on Delivery
or simple called C.O.D. as an alternative payment method.
With
these payment methods, online customers don't need to pay them right away,
allowing them to try it out with confidence on their side. Local online
customers have the upper hand with this payment method. This setup allows
online customers to pay in cash only after they receive their order package at
their doorsteps. This is actually amazing for us since we no longer are limited
by credit card payment online. I also like how they presented their website
navigation to their local online customers by making it as user friendly as
possible.
Browsing
on their websites is very easy and convenient that any first time visitor won't
have a hard time figuring their online website. It's quite is easy to get
familiar on the online mall website by first glance. It's almost impossible for any local online
customer to get lost since they can access the category menu on all of their
website. Local online customers will find it very easy where to look for once
they see the well-grouped category menu. Their category selection allows
customers to directly go to their category interest.
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