Lazada Review: A lasting impression with good credibility in online shopping

Any store will always aim to give their customers the highest level of service they can give. At the end of the day, it is really about their customers. It is far easier if a business have a solid customer service to their customers. To focus on previous customers is a good strategy for business. The intention is to acquire new customers and eventually turn them to returning customers eventually. It is not impossible that these customers may help create some brand noise to their network. It is not always about giving good customer service when it comes to online. Online customers tend to ask for more than a good customer service when it comes to online. Having a good website in online helps you win the hearts of most online customers.

 It is actually good thing to note that websites are now considered extended offices or stores in online. A website that possesses great user experience and is presentable definitely helps build the company's credibility and first impression. Websites with great page speed can help online visitors have a better experience on visiting their website. It is more likely that an online visitor will leave if a website takes time to load even if it has very intuitive features on the website. You can try to check websites like Lazada Philippines as a good example on what a website should look like for an online mall. Lazada website can still be loaded decently even if they have a lot of images. Their easy user interface is also hard to be not noticed and recognized as well.

The online mall website can easily be navigated by their online visitors. The website navigation of their website can easily be recognized on first glance by online users.  Their website layout is not too cluttered. Honestly, I really like their product pages. Customers can click the "Quick View" button directly to get instant product details of the products they want to check out. Online customers may find their shopping cart very useful on their shopping. Shopping cart is very helpful for online customers since they can easily add and remove products right on the shopping cart. Since customers can easily add and remove items on the shopping cart, they can just get all of the items they want during shopping and just discard what they don't need before proceeding with their orders.

Easy shopping is made possible with their fine category grouping of their products. It will be hard to get lost on their website since their categories are grouped accordingly. This will eventually save the local online customer's valued time. As a matter of fact, from the shopping cart, customers are just two to three clicks away in finalizing their orders. Performance of their website is quite acceptable for an online store. Online users are not exactly required to have high speed Internet to be able to browse their website on a normal basis. Online stores with good customer service and website performance can easily lure online customers to their website.

Lazada Philippines Review: Making a choice in online vs. offline shopping

All of us are used to doing shopping on traditional malls. Probably how are parents raised us have something to do with it. It’s something that was unintentionally transferred to us since that’s how our parents showed us whenever they want to shop. This has been our way of doing shopping but recently changed when technology and Internet came to our lives. Now, shopping can be done in online which to many is more convenient as they won’t need unnecessary waste of time, money and energy compared when they shop on traditional malls. However, is it possible that online shopping can actually justify our needs in our shopping needs over traditional shopping? There's a high probability that majority of the answers would have been no if this was asked just a couple of years ago.

Credibility is always considered by customers if ever they will be shopping on an online mall. Online malls are actually scary to deal with since a there's a chance some of them are just scams and frauds. Another thing to consider on why online shopping is hard for us is that most of us don't have credit cards. It makes it clear to everyone on why local customers really have a hard time trying online shopping. It's automatic for online stores to have a secured line for their online credit card transactions. These are the factors that customers assess before deciding if they precede in shopping online. A lot of changes in online happened ever since Lazada arrived in the country a couple of years ago.

Once Lazada arrived in the country they have a solution on how they will the local Ecommerce grow in the country. An alternative payment method was introduced to solve most of the Ecommerce issues in the Philippines. They called it Cash on Delivery or simply known by many as C.O.D. This online setup allows customers to trust them and feel secured right away. By having this option, customers are not required to surrender their credit card details and can try their service without risking too much. So how does this work with online customers? Their local online customers can go directly to their website with its huge selection. Customers don't need to worry that they need to pay upfront once they know what to buy on the website.

Customers who selected Cash on Delivery as their payment method won't be required to pay upfront before their orders are processed for delivery. Once the customers provide their shipment details, customers can relax and wait for it between two to five days. Local online customers will only be required to pay cash once Lazada delivers their order and handed over the ordered items to them. Customers can avail free delivery if their orders go beyond one thousand pesos. This kind of setup enables customers to be at ease since they will only be liable to pay only after orders are received by the customer. Seeing customers having an advantage over online stores is very unusual when you come to think of it.

Lazada Review: Better approach in online shopping websites

As an online user, we all have our own favorite website that we most certainly visit every time we connect online. So how do local online users pick which of the websites in the past should he or she re-visit? Website owners should be we aware on how they will make sure that their visitors will return to their website for the second time. Website owners should focus their efforts in making sure customers won't have a hard time browsing their website. Globally, there are millions of websites that are activated each day. It will benefit websites who provide better user interface giving online users better experience compared to other boring looking websites. Actually, for most Ecommerce websites, it can help them convert extra revenue by the user experience alone.

There are websites that offer great deals but don't necessarily provide better user interface. It's not about giving the lowest price most of the time in Ecommerce since there are some instance that are online mall websites that don't excel in user interface. From a consumer stand point, online customers will count this one their credibility. Customers may give online malls a bad reputation if they encounter bad user experience with them. These online malls may even be considered as a scam website instantly by online customers who are just angry at them. As a matter of fact, online shopping is a rising online industry in the Philippines. It just started last year in my own opinion. Surprisingly, the local online users didn't even consider online shopping in the past.

Rather than go for brand new, local online consumers usually check local classified ads to check if they can get the same item with second hand condition for a lower price. The rate of getting scammed online in online shopping in the Philippines is quite high. When website like Lazada arrived in the country, everything changed in the local online shopping. To give local online customers an upper hand, they offered an alternative payment method called Cash on Delivery or simple called C.O.D. In general, this allows customers to earn their trust on their first try since this payment method doesn't require customers to pay up until they receive their orders in real time. Advantage is on the online customer side since they are risking more ahead of the final transaction. This payment method only requires customers to pay in cash only after order package is handed over in real time.

As a matter of fact, this allows us not to be limited in online shopping just because we don't have credit cards. What I like about Lazada as well is their user friendly approach on their website navigation. Browsing on their websites is very easy and convenient that any first time visitor won't have a hard time figuring their online website. Navigation will be easy for any local online users that just seeing it for the first time, they will instantly get it. It's highly unlikely that an online customer will get lost on their website since they can access the category menu anytime on all of their pages. The category selections are grouped properly that it will be easier for local online users to browse for the items they want. It makes it very convenient to the local online users since they know where to check the items they want immediately.

Lazada Philippines Review: Happy online customers usually come back for the second time

We all know that almost all customers looks forward to receive the best service they can get from any store they visit. Regardless if we accept it or not, customers dictates everything when it comes to any business. Providing customers a good service will certainly help a business grow further.  Keeping previous customers happy should always be the priority of a business. It is essential that new customers be acquired and converted to returning customer anytime soon. Building your brand through this new customer acquisition is not bad at all as they can be your voice to other audiences based from their experience.

There are other factors that are weighed in besides giving good customer service. Online customers tend to be hard to satisfy since they don't only base good service on customer service only.  Online customers actually expect a good website as well when it comes to shopping online. Nowadays, business websites is considered the extension of your office or store. It is safe to say that business owners nowadays should make sure that speed of the website plays a big factor for most online users as well. As long as it takes time for a website to load, no matter how appealing and intuitive the website is, it won't matter to online users.

Lazada.com.ph website is a good example of have a well balance website for their users. Technically, they are loaded with images which, slows down a website page load, but they still managed to make it easy and faster for users to access. The user navigation of their website is also nice to have. They made it easy to understand and navigate through for their online visitors. It is no trouble at all for online visitors on locating their navigation since it can be seen at first glance. Anyone can easily see what is on their website since it is not too cluttered. It is actually made easy for customers to buy from their product pages.

Their "Quick View" button is very helpful in giving immediate information without going to other pages. Their shopping cart also makes their online customer's shopping way easier and faster as well. The reason their shopping cart is very helpful is because you can add or remove it from there. Customers can easily decide on which items they will proceed with and which they won't at the shopping cart before they push through with their orders. Their overall products are groups into categories for their customers to know where to go almost immediately.

Mistakenly choosing the wrong categories is highly unlikely as customers would know which one to visit based from the available categories on the website. With this setup, customers can easily save a lot of their time. Customers are actually two to three clicks away from finishing their shopping from the shopping cart. Personally, their website provides an acceptable performance to online customers for an online store. Even if you only have a below average Internet connection, it won’t be a problem visiting their website. Customer service and website performance can actually make a difference for online users when shopping online.

Lazada Review: Internet online user evolving to online shoppers

As we grew fond of using Internet whenever it is available via Wi-Fi or Cellular data, it is almost natural for anyone using any Internet capable device to visit a website regularly visit.  There are some Internet users are usually attached to some websites that they often visit more than others. From an online business owner perspective, they should always weigh in if the stay of their visitors were helpful for them. Local Internet visitors should never encounter any problems visiting a website from a website owner's point of view. As of now, there are millions of website that gets published online every day. It helps that online visitors enjoy the user interface of a website. This even help Ecommerce websites gain more sales.

There may be some malls out there that give excellent deals but fail to provide great user interface to their customers. Online customers may still prefer a decent deal over a great deal from a hard-to-use online mall. This also reflects how customers perceive their credibility as an online mall. Website usually gets a negative impression if a customer’s experience bad service from them. These websites maybe tagged as scams or frauds, which is the worst. The Ecommerce industry is actually a booming online business in the Philippines. If you ask me, they only started to rise last year. A lot of us never even considered online shopping as an option a year before that. Local online users seek second hand items or products on local online classified ad websites.

In the Philippines, online shopping is considered a high risk for getting scammed. Honestly, I believe the online shopping perception changed when website like Lazada Philippines arrived in the local Ecommerce. Local online users were presented with Cash on Delivery or simple called C.O.D. as an alternative payment method of Lazada, which allowed them to try it. Since online customers are not required to pay right away, the tendency of getting scammed is highly unlikely since they are not required to pay right now. This setup gives the local online consumers that upper hand by a mile. Once order packages are handed over to customers who selected Cash on Delivery, that's the only time they are required to pay in cash.

As a matter of fact, this allows us not to be limited in online shopping just because we don't have credit cards. What I love the most about this online mall is that their website provides their local online customers the best possible user experience. I strongly believe that any first time visitors on their website won't have a hard time browsing their website. They can easily understand how they can shop on their website by just having a glance at their website. It's so easy to come back where you left off thanks to their category menu that is present on all of their website pages. Local online customers will find it very easy where to look for once they see the well grouped category menu. It makes it easier for online users to go straight to selection that they find suiting to their needs or demands.