We
all are getting addicted to online. This may not be because we have it as an
option to use but rather because we need it the most in doing our daily
activities nowadays. Most of the time that we are online, we communicate to
people, gain information, entertain ourselves with media and even do shopping.
Shopping online is actually still new or fresh in the country. It only started
just last year. A lot of us were surprised that it was possible for Ecommerce
to make an influence or impact the online community. However, how do online
shopping weigh in over traditional shopping with the local customers? I'm the
answers of consumers is a big no if this question was asked to them a couple of
years back. A lot of factors are considered if customers even consider this
option since customers will always question online malls’ credibility. It's a
challenge for customers to accept online shopping since it's no secret that
online frauds and scams can happen in online.
Credit
card owners are actually few in the country, making the penetration of online
shopping harder. Evidently, this makes the local customers very skeptic about
shopping online on online malls. Online stores should ensure transactions such
as credit card that they are secured for transactions. These details are
usually thought of by customers should they decide to shop online. The online
shopping pace quickly changed when online malls like Lazada arrived in the
country last year. They actually came in with a solution on how they can
eliminate the Ecommerce woes in the Philippines.
Their
solution was to offer an alternative payment method that will solve the local
Ecommerce woes in the country. They referred to it as Cash on Delivery while
other customers usually call it C.O.D. What this payment method does is that it
removes the worry of online customers. No need for risking too much from the
customer's end and will allow them to try their service easily since they won't
need to submit their credit card details. How can this help online shopping in
the country? Any online customer can visit their website and view their huge
selections. It doesn't matter if customers can’t pay right away once they are
set on what they want to buy since they can actually pay later. Customers are
not required to pay upfront if they select Cash on Delivery for their orders to
be processed. All the customers need to do is relax until their order arrives
at their home, which usually takes about two to five days.
Once
customers receive their orders, which are the only time they are required to
pay in cash. Once an order delivery is above one thousand pesos, Lazada will
shoulder the delivery fee. Customer can feel assured that they have security on
their money since they can keep it up until their orders arrived. This is actually
rare to see in an online store where customers have the upper hand over the
online store.
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