Lazada Philippines Review: Local online shopping complies with what Filipinos need

Online shopping is a very flexible online activity simply because it captures the needs of Filipinos to the core. It has a more customer-oriented approach creating more policies and promos for the advantage of buyers. Despite having less direct contact in terms of physicality with its customer, ecommerce websites have been very successful. Filipinos often associate accessibility with the number of contact physically they have with a person. But contrary to that belief, online-related activities have become even more efficient in serving customer concerns.

Lazada Philippines for instance is capable of addressing all of its customers’ problems without necessarily having to make a personal visit. It has been consistent when it comes to providing utmost customer care giving it a 100% rating on customer satisfaction. Its customers opt to call customer service instead of having to go to its main office in Makati or service centers just because both methods work just as good. 

Customers can either make an effort to call their concerns or just simply fill out a return form suggesting that the product that was delivered to them is incompatible with their set of expectations. Understanding customer needs is very essential for online websites that are dawned to be not as hands on as those companies with outlet stores. But that has very much changed for customers of Lazada evident in all of its promos and sales. 

After the recent Yolanda typhoon, ABS-CBN in partnership with Lazada made it known to Filipinos nationwide how just as involved they are as other organizations and establishments. With the advancement occurring in everyone’s lifestyle, ecommerce selling grows with it. Traditional shopping is still just as effective but consumers have made room for online shopping as part of their everyday lives.

Online shopping malls are not terrible at making it seem legitimate. But somehow, only a few ecommerce websites have been acknowledged by security companies for being safe for customer use. Lazada received the Payment Card Industry Data Security System or PCI DSS seal of approval that has helped it become the profound ecommerce success that it is. After all, it wouldn’t be called the best online shopping mall if it didn’t pull all the stops to be great.

Despite being bashed by some for being incompetent, it seems like the rest of the country disagrees. Its more than 20, 000 numbers of products wouldn’t become such a hit if none of it is good enough. It has payment options that service both cash and credit card payers. It even allows payments to be paid in monthly installments to give everyone an equal chance. If that still isn’t under the definition of quality performing online website, then I honestly don’t even want to ask what is anymore. Satisfaction comes with contentment and if only you’d see the growth of ecommerce, you would be surprised just how far it has come in so little time. And as a country with very little bragging rights when it comes to economic development, ecommerce is most definitely one of the industries we can be proud of.