Linggo, Nobyembre 3, 2013

Maintaining a good impression to online users

Most of us online visitors are loyal and tend to re-visit some of our favorite local online websites whenever we are connected online. As for websites that gets visited regularly by a base of loyal visitors, it is their main priority to ensure that they give their local online visitors a reason to visit their website and a desire to come back next time they are online again. As much as possible, it is recommended that any local Internet visitors should never encounter any problems visiting a website from a website/business owner's point of view. It's very rare nowadays that no new websites is put to live once a day. It benefits a website if they allow their visitors to experience great user interface. This will help Ecommerce website in boosting their sales. A lot of the online malls available that offer great deals to their customers don't have a great website with decent user interface to support it.

There are times that customers would go for just decent deals but provide convenient user interface. Online mall's credibility is usually dependent on this. Websites that do present bad user interface and experience to their customers will give them a bad impression on other online customers as well. Frauds and scams labeling may even occur from disappointed local online customers. Ecommerce is actually a rising industry in the Philippines nowadays. If you ask me, they only started to rise last year. The local Internet community didn't even consider shopping online prior to last year. Instead of spending cash on brand new items or products, the local Internet users usually look for second hand items or units on local online classified websites. However, shopping online was highly considered for scam risk in the country.

After Lazada arrived last year, it changed the scenery in online shopping in the Philippines. In order for the local Internet users to try online shopping, they offered Cash on Delivery or simple called C.O.D. This allowed online customers to have a confidence in dealing with them since they are not required to pay right away online. This is actually the other way around where online malls risks more than the customers. For those that selected Cash on Delivery as their payment method, they can pay only after their orders are handed over in real time. This allows us not to be limited in payment method since credit cards is not the only option to pay online but also via cash.

What I love the most about this online mall is that their website provide their local online customers the best possible user experience. No need to worry about not understanding their website navigation even if you are a visitor for the first time. The navigation is very easy to understand that almost anyone who sees it will instantly have an idea on how to use it. Their category menu is actually present on almost all of their pages that you wouldn't get lost on their website so easily. It can easily showcase different kinds of categories to their local online customers.

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