Miyerkules, Agosto 21, 2013

Would you consider online shopping?


First and foremost, it’s always a problem for many consumers when it comes to addressing their shopping needs. Most of them have time constraint or just don’t want to go to a crowded place like a traditional mall. Good thing that we can now shop online wherever and whenever we are. However, there are some trust issues that we usually encounter in the country when it comes in dealing online. Taking note of that, should we trust online shopping the way we trust traditional shopping? It's a big No for the majority of the population if this was asked a few years ago. It is very important for online malls to have a credible reputation for customers to consider shopping at their store. Most of us are worried about getting scammed in online that's why we try avoiding shopping online at most times.

Another thing to consider on why online shopping is hard for us is that most of us don't have credit cards. Local customers are usually skeptic in trying online shopping for the very first time. It matters to customers that online shops they are dealing with have a secured credit card line. Online malls are usually weigh in from these details before a customers push through with it. Everything changed once Lazada's presence was felt here in the local online market last year. The Philippines’ Online Shopping Mall arrived in the country with a solution to solve the Ecommerce issues in the Philippines. They introduced this unique alternative payment method, which covers the two main issues that made Ecommerce penetration in our country impossible. They called it Cash on Delivery or simply known by many as C.O.D. People can actually trust them with this kind of setup in online. Credit card details of customers doesn't need to be surrendered and will allow them to try their website without risking too much on their end.

So how does this work with online customers? Customers can check their online mall website's huge selections. It is not a requirement for their customers to pay right away as soon as they are decided on what to buy. Once customers chose Cash on Delivery as their payment option, they will just be required to giveaway their shipment details and have them pay later on once it gets delivered to them. Customers can relax once they have given their delivery details and wait for it to arrive between two to five days. Upon delivery and as order are handed over to local online customer, that's the only time they are required to pay cash in real time. Once an order hits one thousand pesos mark, they will cover delivery fee. This kind of setup enables customers to be at ease since they will only be liable to pay only after the customer receives orders. It's actually rare to see this kind of setup between a customers and online store were customers have the advantage.

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