Most
of us are probably online most of the time nowadays. I’m sure we all look for
Wi-Fi connection whenever we are visiting a mall or any establishment. This
shows the magnitude on how we value Internet or being connected online. It has
become a necessity for us unlike before were we only see it as an option. It
started only as a portal to get information. Now it has come to a point where
it makes our usual offline activities possible online. Take for example
addressing our shopping needs. We can now directly connect online and show
without even leaving our home. However, there is a question that lingers for
some of us. Should we trust online shopping the way we trust traditional
shopping? It will probably unacceptable to most consumers to consider online
shopping if they were given these options.
A
lot of factors are considered if customers even consider this option since
customers will always question online malls’ credibility. There's always a
tendency that online users have their guard up in online shopping since scams
usually happens online. Not having a credit card makes online shopping more
difficult for online customers. Local customers are usually skeptic in trying
online shopping for the very first time. Actually, there is certain measurement
that customers conduct like if the online stores have a safe and secured line
for credit card transactions. Customers proceeding to online shopping are
usually bound with these details.
A
lot changed in online shopping when Lazada arrived in the local Ecommerce industry
a year ago. Upon this online mall’s arrival in the country, they brought in an
Ecommerce solution in the local online market. They introduced this unique
alternative payment method, which covers the two main issues that made
Ecommerce penetration in our country impossible. It is what they called Cash on
Delivery or C.O.D. What this payment method does is that it removes the worry
of online customers. Customers can actually test their service without giving
too much requirement from their end like filling up or credit card details. How
can this help their shopping more conveniently? Customers can check their
online mall website's huge selections.
Customers
who already know what to buy on the website won't need to pay it right away.
They only require customers who select Cash on Delivery to give a few details
like the shipment address and name of the recipient without need to pay
upfront. Customers can easily relax once they provided their delivery details
and wait for the arrival of their orders which takes about two to five days. It
is only when local customers received their order as it is handed over to them
upon delivery that they are required to pay in cash. Once an order hits one
thousand pesos mark, they will cover delivery fee. It's very assuring for
customers that they can keep their money up until their orders arrived at their
home. This is actually rare to see in an online store where customers have the
upper hand over the online store.
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