First
and foremost, it’s always a problem for many consumers when it comes to
addressing their shopping needs. Most of them have time constraint or just
don’t want to go to a crowded place like a traditional mall. Good thing that we
can now shop online wherever and whenever we are. However, there are some trust
issues that we usually encounter in the country when it comes in dealing
online. Taking note of that, should we trust online shopping the way we trust
traditional shopping? It's a big No for the majority of the population if this
was asked a few years ago. It is very important for online malls to have a
credible reputation for customers to consider shopping at their store. Most of
us are worried about getting scammed in online that's why we try avoiding
shopping online at most times.
Another
thing to consider on why online shopping is hard for us is that most of us
don't have credit cards. Local customers are usually skeptic in trying online
shopping for the very first time. It matters to customers that online shops
they are dealing with have a secured credit card line. Online malls are usually
weigh in from these details before a customers push through with it. Everything
changed once Lazada's presence was felt here in the local online market last
year. The Philippines’ Online Shopping Mall arrived in the country with a
solution to solve the Ecommerce issues in the Philippines. They introduced this
unique alternative payment method, which covers the two main issues that made
Ecommerce penetration in our country impossible. They called it Cash on
Delivery or simply known by many as C.O.D. People can actually trust them with
this kind of setup in online. Credit card details of customers doesn't need to
be surrendered and will allow them to try their website without risking too
much on their end.
So
how does this work with online customers? Customers can check their online mall
website's huge selections. It is not a requirement for their customers to pay
right away as soon as they are decided on what to buy. Once customers chose
Cash on Delivery as their payment option, they will just be required to
giveaway their shipment details and have them pay later on once it gets
delivered to them. Customers can relax once they have given their delivery
details and wait for it to arrive between two to five days. Upon delivery and
as order are handed over to local online customer, that's the only time they
are required to pay cash in real time. Once an order hits one thousand pesos
mark, they will cover delivery fee. This kind of setup enables customers to be
at ease since they will only be liable to pay only after the customer receives
orders. It's actually rare to see this kind of setup between a customers and
online store were customers have the advantage.
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