I’m
pretty sure that we are all familiar in shopping. Some of us may do it out of
necessity but some may also do it as a luxury. While the reasons may vary
depending on the customer, we all undergo the same routine in shopping.
Initially, we go to traditional malls and also experience the hardship of
walking around, visiting each boutique. As a result, we burn our time and
energy. Good thing that we can now avoid these kind of hiccups i thru online
shopping. So this brings me to the question: how do online shopping weighs in
over traditional shopping with the local customers? Most of us would have
avoided online shopping if this was asked a few years ago. Online malls should
have the credibility to back them in order for customers to even consider them.
There's always a tendency that online users have their guard up in online
shopping since scams usually happens online.
The
majority of the population doesn’t have their own credit cards, which makes it
harder for online shopping. This makes it acceptable that any online customers
will be skeptic in trying online shopping. It's automatic for online stores to
have a secured line for their online credit card transactions. These are the
issues that online customers consider before going with online shopping. A lot
of changes in online happened ever since Lazada arrived in the country a couple
of years ago. They came in with a solution for our local Ecommerce issues that
plagued us for so long. Their solution was to offer an alternative payment
method that will solve the local Ecommerce woes in the country. Cash on
Delivery was the alternative payment method that they were banking on to help
them penetrate the local online market. Customers will feel secured with this
kind of payment setup with them.
Customers
can actually test their service without giving too much requirement from their
end like filling up or credit card details. How will customers be able to use
this easily for them? The local online customers can go directly to the lazada.com.ph
website and check out their huge selection. Customers don't need to worry that
they need to pay upfront once they know what to buy on the website. Once the
customer selects the “Cash on Delivery” as the form of payment method, the
website only asks only a couple of details from them which is the name of the
recipient of the order and the preferred shipping address. Once the customers
provide their shipment details, customers can relax and wait for it between two
to five days. Customers are only required to pay in cash only after order
package is handed over to them in real time. Once an order delivery is above
one thousand pesos, they will shoulder the delivery fee. It's good to know for
customers that they get to hold their money up until their orders arrived at
their doorstep. It's actually surprising to see that an online store will agree
to have this kind of setup with their customers.
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