We
all have been online more often compared on the last decade of Internet’s
existence. Often times, there are a lot of online users who visit their website
on a regular manner. Website owners should be we aware on how they will make
sure that their visitors will return to their website for the second time.
Online visitors should always have a great experience when a visiting a
website. Hundreds and thousands of new websites are being launched worldwide
everyday. A website with great user interface helps them get more returning
visitors down the road. At times, sales of Ecommerce websites may get a spike
from this. Most of the consumers check a lot of online malls that offer great
deals but give users a hard time shopping on their website. Online customers
may still prefer a decent deal over a great deal from a hard-to-use online
mall. From a consumer stand point; online customers will count this one their
credibility.
It's
just normal that users may give an online mall a bad impression if they don't
show better user experience to their customers. Local online customers who may
have been treated badly will label these online malls as scams and frauds. As
of now, the Ecommerce industry is rising in the Philippines. If you ask me,
they only started to rise last year. The local online community didn't consider
it highly a year prior to Ecommerce's rise. Local online users seek second hand
items or products on local online classified ad websites. In the Philippines,
online shopping is considered a high risk for getting scammed. When website
like Lazada arrived in the Philippines, the online shopping perspective was
changed at the same time. In order for the local Internet users to try online
shopping, they offered Cash on Delivery or simple called C.O.D. Customers are
not required to pay right away unlike other online malls which requires their
customers to pay first before they process their orders.
Advantage
is on the online customers side since they are risking more ahead of the final
transaction. All they need to do is to ready their cash payment once their
orders are delivered at their addresses. As a matter of fact, this allows us
not to be limited in online shopping just because we don't have credit cards. I
can also appreciate how they made sure their website can be used easily by
their online customers. Regardless if they are first time visitors, I'm sure
they will find it easy to understand on how to shop on their website. Their
website is pretty easy to understand at first glance since they made it so user
friendly. This category menu is actually helpful since it's almost difficult to
get lost on their website. Having a well group category menu will make easier
for customers to select which category they fit best. This helps local online
users to go straight to the category that captures their interest. This makes
their shopping way easier and more efficient.
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