We
always have wondered what we can get more from being connected online. It is
always good that we can get information in a hurry and connect with other
people all over the world. Shopping was never imagined to be an activity online
when Internet first arrived globally. As online shopping became available to
most countries, not everyone was able to catch up since not everyone has the
same technology sufficient for supporting online shopping like Philippines. But
with the rise of the Economy and the mobile penetration of smartphones in South
East Asia, our country became capable of supporting this kind of online
activity or business.
However,
we have certain questions about online shopping like should we trust online
shopping the way we trust traditional shopping? If this question were asked to
the people then their answers would normally be NO. Customers always consider
credibility if ever they will be shopping on an online mall. It's just hard to
ignore that online frauds and scams happen making online customers avoid online
shopping. Unlike other countries, there are only a few local consumers who have
their own credit cards. It takes a lot of convincing from online malls to lure
local customers for online shopping.
Most
importantly, customers usually check if the credit card line for transaction is
fully secured. These are actually factors that customers usually refer to when
deciding where to shop. Actually, online shopping changed after Lazada arrived
in the country a couple of years ago. Once they arrived in the country, they
brought with them a solution that will solve the local Ecommerce issues in the
country. They introduced this unique alternative payment method, which covers
the two main issues that made Ecommerce penetration in our country impossible.
This was called Cash on Delivery or C.O.D. payment method. This online setup
allows customers to trust them and feel secured right away. Their service can
be tested without having too much risk since they won't be demanded to pay via
credit card and give away their cred card details.
So
how does it work for the customers? The local online customers can check the
lazada.com.ph website and browse through their huge selection. No need for
customers to pay upfront as they find what they want to buy on the online mall
website. For customers who opted for Cash on Delivery as their payment method,
they will only need to fill a few details before their orders are processed
without spending a single dime upfront. Customers can relax after they have
provided their shipment details and wait for its arrival, which usually takes
two to five days but sometimes earlier. Customers will only be subject to pay
in cash once their orders are handed over to them upon delivery. Once an order
hits one thousand pesos mark, they will cover delivery fee. This is a great
security for customers since they get to keep their money up until their orders
arrived at their doorstep. Seeing customers having an advantage over online
stores is very unusual when you come to think of it.
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