I’ve
always thought that there will come a time were people would rely online back
when Internet first arrived in the country. Initially, they were able to
translate communication to online through free calls and social media websites.
These immediately eliminated the long distance call industry. The same goes for
libraries and encyclopedias where information can be accessed right at your
fingertips. Then came the arrival of shopping in online. But initially, we ask
ourselves if we could really rely on online shopping over our conventional
traditional shopping? It will probably unacceptable to most consumers to
consider online shopping if they were given these options. For customers to
even consider online shopping, the online mall should have great credibility
before it can eventually be considered. Most of us are worried about getting
scammed in online that's why we try avoiding shopping online at most times.
Since the majority of the population don't have their own credit cards, online
shopping is even hard for most people.
Moreover,
it makes first time online shopping prospects more doubtful in proceed with
their online shopping. Actually, there is certain measurement that customers
conduct like if the online stores have a safe and secured line for credit card
transactions. A lot of these are weighed in before customers proceed with
online shopping. A lot changed in online shopping when Lazada arrived in the
local Ecommerce industry a year ago. The Philippines’ Online Shopping Mall
brought a solution for the local online market upon their arrival in the
country. There are two main issues that the local Ecommerce was facing which
both were covered by their payment method solution. It is what they called Cash
on Delivery or C.O.D.
It
will allow customers to feel secured when they deal with them. Credit card
details of customers doesn't need to be surrendered and will allow them to try
their website without risking too much on their end. How will this help
customers make their shopping easier? The local online consumers can visit
their website and check their huge selections. Customers who already know what
to buy on the website won't need to pay it right away. Unlike conventional
online stores, customers are not required to pay upfront before their orders
are processed.
Customers
can easily relax once they provided their delivery details and wait for the
arrival of their orders which takes about two to five days. Once a customer
gets their order upon delivery, it is only the time they are subject to pay in
cash in real time. This may also be free delivery as long customer exceeds the
one thousand pesos delivery value. It's very assuring for customers that they
can keep their money up until their orders arrived at their home. It is
actually surprising that an online store is willing to have this setup with
their customers, which is very unconventional. It makes it way easier for
customers to trust shopping online as they don’t need to commit too much as
compared with Lazada where they give the advantage of the deal to their customers.
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