Can
online shopping be a true alternative for shopping on traditional malls? It's a
big No for the majority of the population if this was asked a few years ago. It
will always matter to customers that online mall have a good credibility if
ever they will try online shopping. There's always a tendency that online users
have their guard up in online shopping since scams usually happens online.
Since the majority of the population don't have their own credit cards, online
shopping is even hard for most people. It takes a lot of convincing from online
malls to lure local customers for online shopping. Customers usually measure if
an online store has a sufficient secured line for credit card transaction.
These are the reasons that online customers usually weigh in before deciding if
they will shop online.
The
local Ecommerce industry had shifted upward ever since Lazada Online mall came
into the picture last year in the Philippines. They actually came in with an
alternative solution on how they can eliminate the Ecommerce woes that plagued Philippines.
They introduced an alternative payment method that will solve both of the major
Ecommerce woes in the country. They called it Cash on Delivery or simply known
by many as C.O.D. This will allow customers to feel secured when shopping on
their website. Customers can actually test their service without giving too
much requirement from their end like filling up or credit card details. Requiring credit card details to be
surrendered by online malls is a lot to ask if they find the online store
unreliable or untested from their end. In the online space, customers usually
spend only two to three seconds if they will further browse the website or move
on to another one. As you can see the time frame they have is quite short.
Since they are offering Cash on Delivery getting minimum detail requirements is
really a must if you ask me.
How
will this help customers make their shopping easier? The local online customers
can check the lazada.com.ph website and browse through their huge selection.
Once the local online customers are set on which items they want, they can
order it from their website and not pay them right away. If customers happen to
select Cash on Delivery as their preferred payment method, they won't be
required to pay upfront before their orders are processed for delivery. Once
customers provide their delivery details, they can now just relax and wait for
their orders to arrive at their home. Once customers receive their orders that
are the only time they are required to pay in cash. The Philippines’ Online
Shopping Mall may cover delivery fee as long as the order value exceeds the one
thousand-peso mark. This kind of setup enables customers to be at ease since
they will only be liable to pay only after the customer receives orders. This
setup is really unconventional as online stores usually have the upper hand
between online deals.