Miyerkules, Hulyo 24, 2013

Lazada: Online shopping slowly becoming a trusted industry

It cannot be avoided that online users tag new websites with no brand as untrustworthy initially. On the other hand, have a brand name will do no good if they can't provide good service to their customers. Big brand names have less room for errors as compared to new or unknown brands. Online is so powerful that one error to a customer can be magnified resulting for your brand to be destroyed. It's slightly different for Ecommerce websites since they have no predecessors to compare to, giving them a clean slate to online users. One online store that gambled a lot of risk is Lazada Philippines. Why risk it all? Filipinos are still new to online shopping that's why! There are millions of online users in the Philippines, but not all will consider online shopping. It allowed this online mall to quickly become one of the key players in Ecommerce of Philippines. Even if shopping online is now an option to the local online community, there are still some of them that haven't tried it out. It should be understood that online shopping is really on the verge to rise.

Online shopping is actually getting best out of the evolution of high tech devices being released by manufacturers on almost a yearly basis. The possibility of further tech development as part of our lifestyle is even made possible with the support of high quality Internet speed. This allowed usual offline activities to be an option in online as well by combining these two. Moreover, online users are now increasing and reaching an all time high providing the Philippines’ Online Shopping Mall a much wider local online network to tap on. Their efforts are to provide customers the best possible online service. Despite offering an unconventional approach as an online mall, they still stick on some conventional online shopping standards. This Cash on Delivery or C.O.D. payment method was offered along with the common online payments like credit card or PayPal account. Besides the online payment method collection they offer, they still allows orders to be waived. Fees and rates are subject to change depending on the shipment location.

They will make customers not pay for the delivery fee if it exceeds more than one thousand pesos. Just like buying from traditional malls, they will provide manufacturer's warranty to their customers. Similar to a traditional offline mall, customers are entitled to 7-day free returns for manufacturer's defect. This shows that their customer satisfaction is a top priority now with them. They even improved on their delivery service. I actually can testify to this since I have tried shopping on their website early last year back when they were just starting. Initially, it took more than a week for my orders to arrive. I was just thankful at that time that it was just delayed and I wasn’t a victim of a scam. Now you can order on their website and get your orders exactly between 2-5 days, I heard some even encountered same day delivery, which will be awesome for any customer.


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