Lunes, Setyembre 23, 2013

Lazada Philippines: Changing our usual activity in online


We always have wondered what we can get more from being connected online. It is always good that we can get information in a hurry and connect with other people all over the world. Shopping was never imagined to be an activity online when Internet first arrived globally. As online shopping became available to most countries, not everyone was able to catch up since not everyone has the same technology sufficient for supporting online shopping like Philippines. But with the rise of the Economy and the mobile penetration of smartphones in South East Asia, our country became capable of supporting this kind of online activity or business.

However, we have certain questions about online shopping like should we trust online shopping the way we trust traditional shopping? If this question were asked to the people then their answers would normally be NO. Customers always consider credibility if ever they will be shopping on an online mall. It's just hard to ignore that online frauds and scams happen making online customers avoid online shopping. Unlike other countries, there are only a few local consumers who have their own credit cards. It takes a lot of convincing from online malls to lure local customers for online shopping.

Most importantly, customers usually check if the credit card line for transaction is fully secured. These are actually factors that customers usually refer to when deciding where to shop. Actually, online shopping changed after Lazada arrived in the country a couple of years ago. Once they arrived in the country, they brought with them a solution that will solve the local Ecommerce issues in the country. They introduced this unique alternative payment method, which covers the two main issues that made Ecommerce penetration in our country impossible. This was called Cash on Delivery or C.O.D. payment method. This online setup allows customers to trust them and feel secured right away. Their service can be tested without having too much risk since they won't be demanded to pay via credit card and give away their cred card details.

So how does it work for the customers? The local online customers can check the lazada.com.ph website and browse through their huge selection. No need for customers to pay upfront as they find what they want to buy on the online mall website. For customers who opted for Cash on Delivery as their payment method, they will only need to fill a few details before their orders are processed without spending a single dime upfront. Customers can relax after they have provided their shipment details and wait for its arrival, which usually takes two to five days but sometimes earlier. Customers will only be subject to pay in cash once their orders are handed over to them upon delivery. Once an order hits one thousand pesos mark, they will cover delivery fee. This is a great security for customers since they get to keep their money up until their orders arrived at their doorstep. Seeing customers having an advantage over online stores is very unusual when you come to think of it.

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